Terms of use

These terms are an agreement between you and TallyTic LLC (“we”, “us”) for the WellOrbs website and apps. By creating an account or using WellOrbs, you agree to these terms. Our privacy policy and Consumer Health Data Privacy Policy explain how we handle your information.

WellOrbs is a journal, not medical advice

WellOrbs helps you record health information and share it with people you choose. It does not provide a diagnosis, treatment or personalized medical care. Educational safety prompts describe general warning signs; they cannot assess your condition or identify every problem. Patterns and insights are statistical observations from what was logged, not medical conclusions or proof of cause. Records may be incomplete or inaccurate. Always follow your clinician’s advice about medicines and treatment, and do not start, change or stop a medicine because of something you saw in WellOrbs.

In an emergency, call 911 (or your local emergency number). Do not rely on WellOrbs for urgent or time-critical care. WellOrbs does not monitor your journal for medical emergencies or contact emergency services for you. Seek care when you are concerned, even if the app shows no warning.

Reminders

Medication and log reminders are a convenience. Notifications can be delayed or not delivered by your phone, browser, settings or network, and WellOrbs may be unavailable at times. Keep your own backup for anything critical. You can check scheduled doses on Today when the app and your journal data are available.

Price

WellOrbs is free. If we introduce paid features, we’ll tell you the price before you’re charged anything, and you’ll pay only if you choose to. Features that are free today won’t start charging without notice.

Your account

• You need to be at least 13 to create an account. If you are a minor where you live, you must have a parent or guardian’s permission to use WellOrbs. You may keep a journal for a child or another person only if you have the right to do so (for example as a parent, guardian or with their permission).
• Give accurate account information, and keep your sign-in details and devices secure. You’re responsible for activity in your account.
• When you invite someone, you choose to share health information with them. Only invite people you trust. Removing access prevents future access through WellOrbs but cannot recall copies, screenshots or reports they already saved.
• If you lose both your vault passphrase and recovery phrase, vault items can’t be recovered — by you or by us.

Your content

You own what you put into WellOrbs. You give us permission to store, process and display it only as needed to run the service for you and the people you share with, as described in our privacy policies. You can download journal records, remove content or request erasure as described there; the in-app export does not include every record or media file. You’re responsible for having the right to add what you upload, including photos of other people.

Acceptable use

Don’t misuse WellOrbs. In particular, don’t:

• access anyone else’s data without their permission, or try to get around access controls;
• interfere with or overload the service, or probe it for vulnerabilities (if you find a security problem, please report it to security@wellorbs.com);
• send invitations to people who haven’t asked for them, or use WellOrbs to harass anyone;
• upload anything illegal, or use WellOrbs in a way that breaks the law.

Our software

We give you a personal, non-exclusive, non-transferable permission to use WellOrbs under these terms. WellOrbs, its design and its software belong to us and our licensors, and these terms don’t give you any other rights to them. If you send us feedback or ideas, we may use them without owing you anything.

App stores

These terms govern the WellOrbs service. If we later distribute an app through an app store, the store’s applicable terms and the license agreement presented with that download will also apply. Installing the website on your home screen does not mean you downloaded an App Store app.

Ending your use

You can stop using WellOrbs and delete your account at any time. We may suspend or close an account that breaks these terms or puts others or the service at risk, or if the law requires it. Unless that would be unlawful or create a risk, we’ll tell you first and give you a chance to download your data. The sections on your content, disclaimers, liability and disputes continue to apply after your account ends.

Changes and availability

We may change or discontinue features. For a planned shutdown, we aim to provide at least 30 days’ notice and time to download your data; urgent security or legal circumstances may require earlier restrictions. We notify you of material changes to these terms before they take effect. When a new acknowledgement is required, the app asks you to read the updated documents and accept the current terms before continuing. You can decline by signing out and contact us to exercise your data rights.

Disclaimers

WellOrbs is provided “as is” and “as available”. To the extent allowed by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we don’t promise that WellOrbs will be uninterrupted, error-free or that reminders will always arrive.

Limitation of liability

To the extent allowed by law, we aren’t liable for indirect, incidental, special, consequential or punitive damages, or for lost data or health outcomes related to relying on reminders, insights or reports, except where excluding that liability is prohibited by law. Our total liability for any claim about WellOrbs is limited to the greater of $100 or what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited under applicable law.

Disputes

If you have a problem with WellOrbs, please email us first at hello@wellorbs.com — most things can be sorted out quickly. If we can’t resolve it within 30 days, either of us may take it to court. This informal process does not prevent urgent court relief or limit a statutory complaint or deadline. These terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules. Claims must be brought in the state or federal courts located in Washington, and you and we consent to their jurisdiction — except that either of us may bring an individual claim in a small claims court where it qualifies. If you’re a consumer, this doesn’t take away any rights you have under the laws of the place where you live.

General

These terms are the agreement governing your use of WellOrbs; our privacy policies describe our handling of your information. If any part is found unenforceable, the rest still applies. Not enforcing a term isn’t a waiver of it. You can’t transfer these terms; we may transfer them as part of a merger, acquisition or sale of assets, and we’ll tell you if we do. Except where applicable law requires otherwise, no one else has rights under these terms.

Contact

TallyTic LLC. Email: hello@wellorbs.com. Legal notices to us, including any notice these terms or the law require, should be sent to this email address unless applicable law requires another method. This does not restrict legally required service of process.